How to contact Roxom and join our community

Learn where to contact Roxom for support, business inquiries, partnerships, and how to join our official community channels.

This article explains where to find Roxom, how to contact the right team, and which official channels to use depending on your needs.

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Support and account assistance

Roxom’s primary support channel is Roxy, our AI support agent.

Roxy is designed to help you quickly with:

• Account access issues
• KYC or verification questions
• Technical problems
• Trading or platform-related inquiries

If your request requires human assistance, Roxy will seamlessly transfer the conversation to one of our Customer Success Engineers (CSEs) for further support.

You can also contact our support team directly at [e-mail] if you are unable to reach Roxy or prefer email support.

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Business, partnerships, and institutional inquiries

For business-related conversations, institutional access, or partnerships, please contact:

Email: [e-mail]

This channel is intended for:

• Institutional traders
• Market makers
• Strategic partnerships
• Commercial or business inquiries

Looking for large trade execution or personalized OTC services? Contact our Institutional OTC desk at [e-mail].

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Community and official channels

Stay up to date and connect with Roxom through our official communication channels:

Roxom Official

• X (Twitter): https://x.com/roxom
• LinkedIn: https://www.linkedin.com/company/roxom/
• YouTube: https://www.youtube.com/@roxom.markets
• Telegram (EN): https://t.me/+Wy5fbsYjl0UyNzZh?kid=33JV31
• Telegram (ES): https://t.me/roxomES

Always make sure you are interacting with official Roxom channels.

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Partner program and external proposals

Roxom is open to collaborating with creators, influencers, and community leaders.

This includes:

• Higher or customized commission structures
• Co-marketing and content collaborations
• Community growth initiatives

To get started, apply through the Partner Program form or contact us directly at:

Email: [e-mail]

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Security reminder

For your safety:

• Roxom will never ask for your password, private keys, or funds
• Be cautious of impersonators or unofficial accounts
• If you notice suspicious activity, report it immediately to [e-mail]

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Using the correct channel helps us respond faster and keeps communication clear and secure.